Tell Me What You Know

Posted September 1 2017 in #PeopleFirst

Getting up in front of a classroom to teach a group of people can be nerve-wracking, and even more so when you’re teaching a difficult subject.

But this was no problem for Amber Benoit, a Commercial Loan Operations Specialist at Choice Financial in Langdon. She was faced with teaching new subject matter to a gaggle of eager students, and she embraced the challenge head on.

“I know checklists aren’t the most exciting thing,” she says, laughing. “But I feel pretty passionate about sharing that knowledge.”

It started when her supervisor, Bonnie Soli, sent out a request for assistance. She was looking for help with an upcoming training with Federal Home Loan Bank checklists, an arduous process that loan assistants are required to do. In this case, there is an upcoming exam for loan assistants that will require their checklist knowledge to be in tip top shape, and Bonnie needed some help.

When Amber heard Bonnie was looking for help, she knew she was up for the challenge. She had two years of experience as a loan assistant, and although it had been a while, it wouldn’t hurt to freshen up her knowledge. After all, she had resources, she had Google, she had the world wide web of knowledge! Right??

“I really dug deep and asked the right people the right questions to get all the knowledge that we needed,” Amber said. “I don’t have a lot of opportunities to do training, so I was excited to do it.”

The gaggle of eager students, ready to learn.

“I am always looking to get my questions answered,” she said. “This was a chance for me to be that person, to answer questions for others.”

This was, mind you, in addition to her already full time work schedule. She dug in and educated herself to the point that she felt prepared for her first session of training.

It’s a hunger for knowledge that has helped her throughout her career.

“I am always looking to get my questions answered,” she said. “This was a chance for me to be that person, to answer questions for others.”

Bonnie, of course, was extremely thankful.

“Amber took the necessary steps to get educated and scheduled education sessions. This was such a great help to me,” she said. “Thank you Amber for stepping up to assist and having such a positive, helpful attitude!”

“Seek and share knowledge” is one of Choice’s core values, and it’s one Amber takes to heart. Even, she says, for the subjects that don’t seem the most enthralling.

“I know checklists aren’t the most exciting thing,” she says, laughing. “But I feel pretty passionate about sharing that knowledge.”

Thanks to that knowledge, a whole team of loan assistants is heading into an exam feeling prepared. Thanks Amber!

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